JustProtect Support Knowledge Base
Welcome to the JustProtect knowledge base. If you have questions about something you don't see listed here, you can always talk to us in our live chat, or send an email to support@justprotect.co
DETAILS
General
- What browsers does JustProtect support?
- How can I send system emails from my company email?
- What is the JustProtect API?
Assessments/Templates
- What am I able to bulk upload?
- Does JustProtect offer Assessment Templates?
- How to Complete/Release an Assessment
- Can I require an Additional Response to an Assessment Question based on what the responder answered?
- How do I share the results of an Assessment with someone else?
- How can I import an already completed or partially completed assessment?
- What answer types does JustProtect support?
- How can I answer an assessment on behalf of someone else?
- Can I ask a conditional question based on the answer to another?
- Can I require an attachment to an Assessment Question based on what the responder answered?
- How do I assign questions to my other teammates?
Business Units/Third Parties
- How do I add multiple Services and/or Products to a Third Party?
- How do I nest Business Units to create a hierarchy?
- How do I navigate from one business unit to another?
- How do you get to a sub-unit's info page when you are in the actual sub-unit?
Users/Account
- What do I do if my invite expired?
- How can I remove a user in JustProtect?
- How to create a new account
- I have been invited to an account, can I instead log in via SSO?
- How do I resend an invite to a User's account?
- What is the difference between public and private users?
- How to edit my profile
- How to use roles & Granular Access Within the Platform
Risks
Still have questions? Email us at support@justprotect.co and we will do our best to help you out!